This includes all other indoor furniture collections. If you have any questions about your product’s warranty, please contact our team.
| Category | Warranty |
| Made-to-order Furniture | 2 Year Warranty - Covers manufacturing defects or faults with all other indoor made-to-order furniture. |
| In Stock Furniture | 1 Year Warranty - Covers manufacturing defects or faults with stock furniture such as dining tables, sideboards, dining chairs, and stools, etc. |
| Electrical Items & Accessories | 1 Year Warranty - Covers manufacturing defects or faults with items such as lamps, mirrors, ornaments, and artwork, etc. |
| Caring For Solid Oak Tables | For guidance on how to care for your real wood table, click here. |
| Ex-Display Furniture | 1 Year Structural Warranty - Covers manufacturing defects or faults with the frame, hardware, and accessories excluding any imperfections on the product at the time of purchase. |
General Exclusions
Wear and tear (scratches & knocks), misuse (accidental or deliberate), commercial use, failure to maintain, material failing due to exposure to chemicals or bio-fluids, incorrect assembly, fading due to direct sunlight, weather or humidity damage, free of charge protective covers, discolouration or rusting of fixing elements where structural integrity is not affected, damage caused by pets or animals, stains or soiling, use on uneven or unsuitable flooring, or alterations or repairs not authorised by the manufacturer.
Unauthorised Repairs
Any non-authorised repairs and changes made by you will void the warranty. Contact us to discuss options prior to instructing a third party to repair or amend the goods. Please be advised furniture shipped outside of the UK is not covered under warranty.
If you have any questions with our refund or warranty policies please contact our customer service team at service@quatropi.com.
